Warranty and Care
Veer-Mar" and "H_Dezire" guarantee that their products are free from defects caused by inappropriate materials or substandard manufacturing. Veer-Mar" clothing complies with the sanitary legislation and is safe for health.
The warranty period for the main product of the company is 1 year from the date of sale. In case of detection of latent defects during the warranty period the manufacturer will eliminate them free of charge during 2 weeks.
The manufacturer can refuse the warranty service in the following cases:
- -abuse, negligent use
- Self-repair;
- -Mechanical action, for which the product is not designed;
- -Influence of chemically active substances;
- -The warranty does not apply to defects caused by natural disasters and other external causes, which are not subject to control by the manufacturer.
Removing stains
If any liquid has got on woolen clothes, you need to act quickly, no matter whether you are going to remove the stain on your own or give it for dry cleaning. Remember: wool is one of the most persistent, natural fibers noble to the protective shell that surrounds it with dust and dirt.
If a dyeing liquid comes into contact with woolen clothing, immediately apply a clean, dry, absorbent cloth to the stain. Never pour warm water on an oily stain.
If you want to handle the problem of cleaning yourself, remove different types of stains according to the appropriate instructions. We recommend that you test the reaction of the fabric's color and texture to cleaning by first choosing a crease or seam on the inside of the garment. After cleaning, rinse the product with cold water.
Alcoholic beverages (except red wine):
Carefully remove excess stain with an absorbent cloth. Wipe the stain with a tampon moistened with an equal proportion mixture of warm water and medical alcohol.
Black coffee, tea:
Mix alcohol and white table vinegar in equal proportions. Dab the stain with a tampon moistened with this mixture, then gently wipe the stain with an absorbent cloth.
Blood:
Quickly blot the stain with a wet tampon and remove excess blood. Carefully wipe the stain with undiluted table alcohol.
Butter, grease, sauce:
If a greasy stain has formed, first remove the excess with a spoon or knife. Then blot the stain with a tampon soaked in an appropriate dry cleaning liquid.
Chocolate, coffee and milk, tea and milk:
Blot the edges of the stain with a tampon soaked in White Alcohol; proceed as you did for black coffee stains. Gently wipe the stain with a cloth soaked in White Alcohol. Repeat cleaning with a cloth soaked in diluted vinegar.
Fruit, juice, red wine:
Quickly blot the stain with a tampon soaked in a 3/1 mixture of medical alcohol and water.
Grass:
Rinse the stain thoroughly with soap (piece or pellets) or gently wipe it with a cloth soaked in medical alcohol.
Ink, ballpoint pen paste:
Wipe the stain with a cloth soaked in White Alcohol. Repeat with a cloth soaked in white vinegar or rubbing alcohol.
Lipstick, cosmetic cream, shoe polish:
Gently wipe the stain with a cloth soaked in White spirit or turpentine
Wax:
Scrape off as much wax as possible. Place blotting paper on the stain, and iron gently, putting the iron on "two dots." Do not wipe it off.